GBET POOLS TERMS OF OPERATION

• Agreeing to the Terms and Conditions

  These Terms and Conditions apply to and govern your use of www.gbetpools.com, including all services, functionality, software, and games made available via the Website. By registering on the Website and accepting these Terms and Conditions, you are entering into a legally binding agreement that incorporates our Privacy and Cookies Policy and the rules for each individual game available via the Website. Specific Services may have their own terms and conditions (for example, in relation to a particular promotion or bonus) and those terms will also be incorporated into these Terms and Conditions once accepted by you. Please note that the terms and conditions for specific Services shall prevail in the event of any conflict between such terms and these Terms and Conditions.

• Opening Hours

  The Gbetpools.com (website) is accessible 24 hours a day, 7 days a week for Football pool betting transactions and customer support services relating to our platform as a user or an agent you can also visit our coupon collection office at #51 Ibadan Street Aba, Abia state Nigeria...

  Opening your Account

  A User or an agent must be over 18 years of age to register and place a bet. We reserve the right to ask for proof of age from any customer and customer accounts may be suspended until satisfactory proof of age is provided.
  
  Customers are asked to ensure that the details provided at registration (for example address, telephone number, email, etc.) are kept up to date. You can access and amend your own individual account information by clicking on "Personal Profile" in the "Your Account" area of the site.

• Parties

  This website (" Gbetpools.com") is maintained by Gbet Online Limited, a company incorporated in Nigeria and having its registered office at Plot 1 A Road 08 umumba off Obohia Road Aba, Abia State, Nigeria. If you have accessed or arrived at this website via the domain www.Gbetpools.com, all wagers for Football Pools bets will be taken and accepted by Gbet Online Limited in accordance with the Abia State  Gaming and control Board  (Pool Promotor's License).

• Changes to the Terms and Conditions

  These Terms and Conditions govern your use of the Website and the Services and supersede any and all prior agreements between you and us in respect of the same. We may change these Terms and Conditions at any time in order to reflect changes to the Website and/or the Services, including additional products or services offered by us or a third party. It is your sole responsibility to review the Terms and Conditions (including the Game Rules) and any amendments to them each time you use the Website and/or the Services.

• Palpable Errors

• Some circumstances may arise where a bet is confirmed, or a payment is performed, by us in error. The following is a non-exhaustive list of such circumstances:
• Whenever the prices/spreads/terms offered by Gbetpools.com are significantly dissimilar from those available in the general market,
• Whenever the prices/spreads/terms offered at the time the bet is placed are clearly wrong given the probability of the forecast occurring,
• Whenever a bet has been erroneously accepted on a match that should have been suspended or removed,
• Where a bet containing incompatible events is accidentally accepted, because of human or technical error,

• In all these cases Gbetpools.com reserves the right to cancel all the bets accepted containing such an error, or to correct the mistake made by re-settling all the bets at the correct prices/spreads/terms that should have been available at the time that the bet was placed in the absence of the error.

• The Customer has an obligation to inform Gbetpools.com as soon as possible of any amount wrongly credited to his/her account. Gbetpools.com may at any time set off any positive balance resulting from the erroneous operation, as well as cancel possible bets or transactions made with the erroneously credited funds.
• Neither we (including our employees or agents) nor our partners or suppliers are liable for any loss resulting from any error made. Bets placed in order to cover flawed bets will stand valid if not impaired by errors.
• In the event that, due to technical problems, the printed version of a document or of a coupon differs from the web version, the latter shall prevail.

• 5. In the event of any dispute, the Customer agrees that the records of our server shall act as the final authority in determining the outcome of any claim.

• Whenever a settlement error is made while computing or crediting the number of winnings,
• Any other situation that may be referred to as an error.

• Intellectual Property

  You acknowledge and agree that all copyright, trademarks, and other intellectual property rights in all material or content supplied or made available by us via the Website or otherwise to you shall remain at all times vested in us or our licensors. You acknowledge and agree that the material and content contained within the Website and utilized in the provision of the Services are made available by us to you for your own personal non-commercial use only. Any other use of such material and content is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit, tamper with, or create derivative works of such material and content. The names, images, and logos identifying us, our partners, or other third parties and our/their products and services contained on the Website are proprietary marks and may not be reproduced or used.

• Compliance with laws

  You must be at least 18 years old to use the Website and/or the Services and to place a bet. By opening an account with us, you confirm that you are aged 18 or older. Underage gambling is a criminal offense. The legality of pool betting varies between states. It is your responsibility to check that you are permitted to play in your state. Please gamble responsibly, if you think you may have a problem.

• Limitations and exclusions

  Nothing in these Terms and Conditions will:
  1. Exclude or limit our liability for fraud or fraudulent misrepresentation or for death or personal injury resulting from our negligence.
  2. Subject always to paragraph 1 above, we will not be responsible under these Terms and Conditions for any loss that could not have been reasonably expected by you and us at the time you registered with the Website or at the time you entered into a transaction with us (for example, any loss of income, business or profits or any information which is lost or corrupted) and, in any event, we will not be liable for any damage or loss suffered or incurred by you as a result of any use of the Website and/or the Services in breach of these Terms and Conditions (including any use of the Website and/or the Services for commercial or business purposes); failures caused by the equipment you use to access the Website and/or the Services or failures in any network (including failures by your internet service provider); any lost or delayed transactions (including as a result of technical failure); damage to your computer or for any loss or corruption of data that results from your use of the Website and/or the Services (and we cannot and do not guarantee that any files that you download are free from viruses, contamination or destructive features); or our cancellation or suspension of the Services in accordance with these Terms and Conditions. We do not guarantee which Services will be available on the Website. The Services and the Website are provided on an 'as is' and 'as available basis. We cannot promise that the Website and the Services will be free from errors or omissions nor that they will be available uninterrupted and in a fully operating condition. We will provide the Services with the reasonable skill and care described in these Terms and Conditions. We do not make any other promises about how the Services will be provided to you or about your access to the Website. The Website may contain links to third-party websites and services through advertising or otherwise. These links are provided for your ease of reference and convenience only. We have no control over those third-party websites or services and are not responsible for their content. We do not endorse the material contained on their websites or services and have no association with their operators. You agree that we will not be a party to any transaction or contract with a third party that you may enter into and we will not be liable to you for any loss or damage which you may suffer by using those third-party websites and services. You agree that you will not involve us in any dispute you may have with such third-party websites and services. We are not responsible for any events beyond our reasonable control. We may suspend the Website and/or the Services or any part of them if, despite making reasonable efforts to do so, we are not able to provide that part of the Services and/or Website to you as a result of events beyond our reasonable control. However, if we suspend all or any part of the Services and/or the Website because of one of these events, we may refund to you any monies that you stake where the product for which such monies were staked is not available as a result of such an event.

• Your use of the Website

  We reserve the right to suspend, modify, remove, and/or add to the Services and/or to the Website at our sole discretion with immediate effect and without notice. We will not tolerate fraudulent activity. If, in our reasonable determination, you are found to have attempted to defraud us, any other user of the Website, or any person in any way, including (but not limited to) payment fraud, or if we suspect you of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity or prohibited transaction (including but not limited to money laundering), we reserve the right to suspend and/or close your Player Account, withhold any or all winnings and share information (together with your identity) with the police and other appropriate authorities. Please see our Privacy and Cookies Policy for further details. You must not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Website; the servers on which the Website is stored; or any server, computer, or database connected to the Website or used to provide the Services. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, we may close your Player Account and terminate these Terms and Conditions pursuant to the paragraph above. You agree that you will not use the Website and/or the Services in any way that may lead to the encouragement, procurement, or carrying out of any criminal or unlawful activity or cause distress, harm, or inconvenience to any other person.

• Other Gaming Services

  The Gbetpools.com website provides access to Football Pools betting services only. Gbet Online Limited (Gbet Pools Limited) does not offer Casino, lotto, Poker, or any other gaming products or services.

• Termination of undeclared heavy stake.

  Gbetpools shall have the right prior to accepting any bet, temporarily to suspend or permanently to terminate, the provision of betting services to a Customer without providing any reason.

• Any games with the same number of stakes more than one place on one account with the same amount above N5,000 must be declared to Gbet pools limited, failing to do that will give the system the right to void two as we reserve the right to reject games we do not wish to promote.  kindly declare your heavy stake if it is more than one 

• Remote Gambling

  You are betting or gaming via an electronic form of communication and consequently you acknowledge that: you may be using a connection or equipment which is slower than the equipment used by others and this may affect your performance in time-critical events offered via the Website; and you may encounter system flaws, faults, errors or service interruption caused by unexpected flaws, faults or errors in the software, hardware or networks used to provide the Services and the Website. Where such flaws, faults, or errors cause a Service to be interrupted or in circumstances where it cannot be restarted from exactly the same position without any detriment to you, we will take all reasonable steps to treat you in a fair manner. The Services may be suspended temporarily and without notice in the case of system failure, maintenance, or repair or for reasons reasonably beyond our control. We will not be liable to you or to any other person in the event that all or any part of the Services is discontinued, modified, or changed in any way. In the event of systems or communications errors relating to the generation of random numbers, bet settlement, match results, or other elements of the Services, we will not be liable to you as a result of any such errors and we reserve the right to void all bets on the draws or matches (as applicable) in question.

• Contacting Us

  If you have a complaint or any inquiries or otherwise need to contact us in any way, you can do so by email and telephone using the details set out in the "Contact Us" section.

• Responsible Gambling

  Whilst you are and shall remain, responsible for any losses you incur as a result of your use of the Website and the Services, we take our commitment to responsible gambling seriously.

• Deposits and Withdrawals

• The Customer has the possibility to increase the balance of his account with one of the payment methods made available by gbetpools.com. The Customer can similarly withdraw the residual balance using a payment method provided by gbetpools.com.
   
• Withdrawals will be remitted to the account that the user enters when requesting the withdrawal. Withdrawals may be subject to the details of the account holder matching the details of the user. No withdrawal will be authorized if it appears to be linked with transactions predominantly performed with the purpose of allowing the transfer of money from one payment means to another. If such a circumstance occurs, the relevant amount may only be remitted to the player through the same payment means from which the money deposited into the player’s account originated.
   
• In order to perform any transaction Gbet Pools Limited may undertake any such verification checks as may be required by ourselves or by third parties (including, but not limited to, regulatory bodies) to confirm the legal ownership and the origin of the money implicated, the identity of the applicant and to comply with the relevant Anti Money Laundering Provisions.
   
• In order to withdraw your money, you might be requested to send us a copy of your ID (front/rear). Whenever a transaction is made through a bank transfer, credit card, or electronic wallet, the first withdrawal request will be processed only after a security check has been performed. In such instances you may be required to supply the following papers together with the ID, in order to comply with our security policies:
• In case of card transactions, a copy of both sides of each of the cards used duly signed by the owner;
• A copy of an official document showing your billing address if it differs from the one registered in the ID;
• Any other document that may be relevant in order to complete the check.
• Full compliance with our requests will speed up the verification process.
   
• All withdrawals from betting accounts will be subject to audit before being processed. If the audit shows that the Customer has violated the provisions of the Terms of Use, Gbet Pools Limited may reclaim any bonuses or winnings previously attributed.
• Payouts handled manually through an ordinary bank transfer are processed within 5 banking days. However, the Customer acknowledges that the Bank determines when the payment is made and Gbet Pools Limited cannot do anything to speed up this process. As an alternative, withdrawals through Baxi transfer, etc. are usually processed within 24 hours of the request. Gbet Pools Limited reserves the right to carry out additional verification procedures for pay-outs exceeding a certain amount, or when there is a suspicion of misuse of accounts or money laundering.
• The Customer agrees not to attempt any charge-backs, reversals, or otherwise cancel any deposit previously made in his/her Account. Whenever any such event should occur the Customer commits to refund Gbet Pools Limited for the unpaid deposits and for possible expenses resulting from the recollection of the misplaced money.
• Gbet Pools Limited will hold the funds deposited in the Account as trustee for the Customer and not as his/her banker or debtor. Accordingly, there will be no obligation on the part of Gbet Pools Limited to repay money to the Customer as his/her debtor.
• Gbet Pools Limited reserves the right to limit or refuse bets.
• Funds deposited in the Account, as well as winnings or other amounts not yet credited, shall not attract any interest.
• withdrawal from gbetpools accounts attracts a 2% bank transfer charge from the withdrawal amount.
   
• Gbet Pools Limited may delay the withdrawal of any funds if they have a reason to believe that the winning amount is incorrect to allow them to investigate.                                                                                     
• In order to discourage Money Laundering, withdrawal requests for funds that were deposited without gameplay history will not be processed.

• Payment of Winnings

  Subject to these Terms and Conditions, and depending on the method of play and payment, winnings due on your transactions will be either credited to your bank account or added to the balance of your Betting Account once the relevant transaction has been settled. The Website has a maximum winning of ?10,000,000 per Betting Account in any one-week period. Winnings will usually be paid without you needing to make a claim and will be made immediately after the last match ends. If you believe that you have not received any winnings then you should notify us as soon as possible and provide evidence for your claim. No claim for winnings may be made more than 1 week after the date on which the relevant event took place.

• Winnings will usually be paid without you needing to make a claim and will be made immediately after you place a withdrawal request which has a maximum delay time of 24 hours from the settlement of the individual game to which the winnings relate. We reserve the right to deliver heavy cashouts in installments. This applies to agent accounts too

•  WEEKS OF HIGH WINNING: These are weeks when fixtures on coupons are easily predicted ( staker's week) and most matches that are postponed are awarded as panel draws. Virtually, 70% of coupons staked in such weeks, are winning coupons which can lead to a reduction in our payment odds in order to be able to pay the won coupon of every user, and agent, Withdrawal of winnings is always on the high side, in a such week of high winning, we will try as much as possible to satisfy our customer by applying an installments payments of winning withdrawal by 20% weekly for heavy cashout which applies to user and agents registered on gbetpools.com.

• KYC Validation

  What is KYC Validation?

  This is a very simple process of verifying your identity to enable us to process your winnings. All customers with winnings are required to provide a valid means of identification before winnings can be paid out.

  Any of the following documents will accept:

• Voters card
• International passport
• National Identity card/slip
• Driver’s license
• CAC document (If you registered with a business name)

• Step 3: Submit

  Our support team will review your details within a few hours and revert once your details have been updated. If more info is required from you, you will also be notified.

  No need to wait. Verify your identity now.

  Verify

  The document must contain a photograph and should clearly display your full name, and date of birth, and have a valid document expiry date. Please note, if your ID document has an expiry date on the back, it should also be scanned and sent to us.

  You do not have to wait till you have a win. Validate your ID Here

  How to Validate Identity

  Step 1: Upload your ID card (include a picture of the back for ID if the expiry date is written on the back) 

• Inactive Accounts

  If there has been no recorded transaction on your Betting Account for a period of 6 consecutive months or more, your Betting Account will be considered inactive; we reserve the right to close any inactive account without prior notice.

• Bonuses

  From time to time you may be awarded or be eligible for a bonus or bonus money when you register with us and open a Betting Account or during your time as a registered member of our Website. You may receive an email directly from us setting out the terms and conditions applicable to such Bonuses or any Bonus offers may be shown on the "Promotions" page of the Website. It is important that you fully understand the terms of each Bonus that you may be awarded. This section contains general terms and conditions associated with Bonuses made available by us. In addition, each individual Bonus will also have supplementary terms and conditions that will be made available to you when you are offered the Bonus. It is your responsibility to review the supplementary terms and conditions that apply to each specific Bonus. In relation to each Bonus, you will be deemed to have accepted the general Bonus terms and conditions and the relevant supplementary terms and conditions applicable to that Bonus (as set out on the Website or otherwise provided to you). These will set out the relevant criteria applicable in relation to the award of the Bonus. Once the criteria to be awarded a Bonus has been met, the Bonus will appear in your Betting Account

• National, Local, and State laws

  Gbet Online Limited is licensed by Abia State Gaming and Control Board ( Pool betting regulation),  with License 0523 to operate as a pool promoter. It is the responsibility of individual account holders to ensure that they comply with their national, local, or state laws with regard to betting. Bets must not be placed where this would contravene a customer's national, local, or state laws.

Amendments

We reserve the right to change these terms and conditions and the Rules at any time.